FAQ
Everything you need to know about Zhifeiji Accelerator
Zhifeiji Accelerator’s most significant difference from traditional accelerators lies in its underlying protocol. While most accelerators still rely on IPsec or IKEv2, Zhifeiji Accelerator fully adopts the WireGuard protocol, which consists of only 4000 lines of code (IPsec has over 600,000 lines), resulting in 3-5 times the transmission speed and significantly lower battery consumption. Moreover, Zhifeiji Accelerator's no-logs policy has been validated through an independent audit by Cure53, with a fully transparent audit report, achieving the perfect balance of speed and security.
Zhifeiji Accelerator provides native clients for all platforms, supporting Windows 7 and later, macOS 10.14 and later, iOS 14 and later, Android 6.0 and later, as well as popular Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Zhifeiji Accelerator offers detailed router configuration guides, supporting major router firmware such as Asus, Netgear, and OpenWrt, allowing you to protect all connected devices with a single configuration.
Zhifeiji Accelerator offers a 30-day unconditional money-back guarantee. If you're unsatisfied with the service within 30 days of purchase, simply contact our customer support team via online chat or email at support@vpnjs.net, without the need for any explanation, to request a full refund. Refunds are typically processed back to your payment method within 1-3 business days.
Zhifeiji Accelerator has deployed over 3000 high-speed server nodes worldwide, with real testing results indicating: average latency below 30ms when connecting to Asia-Pacific nodes, around 80-120ms to North American nodes, and stable download speeds exceeding 500Mbps under gigabit broadband. Thanks to the efficient design of the WireGuard protocol, Zhifeiji Accelerator maintains stable and smooth connections even in complex network environments.
Zhifeiji Accelerator's no-logs policy covers all of the following aspects: no logging of your original IP address, connection timestamps, websites or domains visited, DNS queries, or bandwidth usage data. All servers operate in a pure RAM environment, automatically clearing data upon physical reboot. This policy has been strictly reviewed by the internationally recognized security auditing agency Cure53, with a full audit report available on the Zhifeiji Accelerator official site.
How do I configure Zhifeiji Accelerator on my router?
Zhifeiji Accelerator provides comprehensive router configuration tutorials, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) logging into the router management interface; 2) entering acceleration client settings; 3) importing the configuration file provided by Zhifeiji Accelerator; 4) entering your Zhifeiji Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically gain accelerator protection without needing to install clients on every device.
Can Zhifeiji Accelerator be used to watch streaming content?
Yes, Zhifeiji Accelerator is specifically optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra HD video content. Zhifeiji Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Zhifeiji Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Zhifeiji Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Zhifeiji Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some instances, if your ISP throttles specific traffic (like video streaming or P2P), using Zhifeiji Accelerator might actually improve speed, as the encryption connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Does Zhifeiji Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Zhifeiji Accelerator supports up to 6 devices connected simultaneously, while the Premium Version supports up to 10 devices. This means you can use accelerator protection simultaneously on your smartphone, computer, tablet, smart TV, and more without incurring additional charges. If you need to protect more devices, it's recommended to configure Zhifeiji Accelerator on your router, as a single configuration will protect all connected devices.
How does Zhifeiji Accelerator ensure my security on public WiFi?
Public WiFi is a high-risk environment for data theft by hackers. Once connected to Zhifeiji Accelerator, all your internet traffic will be transmitted through an AES-256 encrypted connection, preventing anyone on the same WiFi network from reading your data, even if they attempt man-in-the-middle attacks or sniffing. Zhifeiji Accelerator also offers an auto-connect feature that activates accelerator protection when unsafe WiFi networks are detected.
Is Zhifeiji Accelerator's no-logs policy verified by a third party?
Yes, Zhifeiji Accelerator's no-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The auditing team conducted a thorough examination of Zhifeiji Accelerator’s server infrastructure, codebase, and operational processes, confirming that Zhifeiji Accelerator does not record any data that can identify users. The complete audit report is publicly accessible on the Zhifeiji Accelerator official site.
Does Zhifeiji Accelerator support Linux systems?
Yes, Zhifeiji Accelerator provides a native Linux command-line client that supports major distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Zhifeiji Accelerator offer static IP addresses?
Yes, the Premium Version of Zhifeiji Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, or avoiding verification challenges triggered by frequent IP changes. The static IP is dedicated solely for your use and will not be shared with other users.
How can I ensure Zhifeiji Accelerator does not leak my IP address?
Zhifeiji Accelerator has implemented comprehensive leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP address via WebRTC interfaces; and IPv6 leak protection ensures that IPv6 traffic is also secured. You can use the built-in leak testing tool in the Zhifeiji Accelerator client or visit third-party detection websites to verify your protection status.
Can Zhifeiji Accelerator handle network interference?
Zhifeiji Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Zhifeiji Accelerator's obfuscation mode can help users keep a stable connection to a free internet. However, please note that Zhifeiji Accelerator advocates for responsible accelerator use and compliance with local laws and regulations.
What payment methods does Zhifeiji Accelerator accept?
Zhifeiji Accelerator supports a variety of secure payment methods: international credit and debit cards (Visa/Mastercard), PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment offers additional anonymity. All payment channels are processed through PCI DSS compliant secure gateways to ensure the safety of your payment information.
In which regions are Zhifeiji Accelerator's servers located?
Zhifeiji Accelerator has over 3000 servers deployed across more than 80 countries and regions worldwide. Key coverage areas include: North America (over 30 cities in the USA, 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Zhifeiji Accelerator offer browser extensions?
Yes, Zhifeiji Accelerator offers browser extensions for Chrome and Firefox. The browser extensions operate lightweight and encrypt only traffic within the browser (not affecting other applications). They are particularly useful for scenarios needing quick IP location changes, such as cross-border shopping price comparisons. The extensions also come with built-in WebRTC leak protection and ad-blocking features.
How can I contact Zhifeiji Accelerator's customer support team?
Zhifeiji Accelerator offers multiple customer support channels: 1) 24/7 online chat—visit the Zhifeiji Accelerator official site to chat live with customer support, with an average response time under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—containing hundreds of detailed tutorials and troubleshooting guides. Our customer support team supports bilingual services in both Chinese and English.
How does Zhifeiji Accelerator's ad-blocking feature work?
Zhifeiji Accelerator's Lightning and Premium Versions come with built-in ad-blocking and malicious website protection. This feature operates at the DNS level, blocking the loading of ad trackers, malware domains, and phishing sites through a maintained blacklist of over 1 million rules at the DNS resolution stage. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network level.